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Guest Information

Croeso I'r Plough

Welcome to The Plough at Rhosmaen. If there is anything we can do to

make your stay more enjoyable please do not hesitate to ask us.


In an EMERGENCY there is always a member of staff on call.

Please dial ‘220’ for reception.

If you require a doctor: dial 9 for an outside line followed by 01558 823435 for local surgery, 101 for the local NHS helpline or 999 in any other emergency.

Our housekeeping teams will not be servicing your rooms during your stay. If you are staying for 2 or more nights, please place your "room free for servicing" hanger on your door before you leave for the day of exploring or notify our reception team. 

The telephone in your room can be used to make external calls.

Please dial 9 followed by the number you wish to contact.

Calls will be charged, please see the tariffs located on the bedside table.

If you require any additional information please dial ‘220’, our reception staff are available 24 hours and will do their very best to help you. Please swipe your card to unlock the two doors leading from outside into the hotel reception area when closed.

In an EMERGENCY there is always a member of staff on call.

Please dial ‘220’ for reception.

If you require a doctor: dial 9 for an outside line followed by 01558 823435 for local surgery, 101 for the local NHS helpline or 999 in any other emergency.

Guests are to vacate their rooms by 11am unless a later check-out has been requested with the reception team at a rate of £10.  Subject to availability. 

Please find time to read the fire procedures on the back of your room door.  For your safety, please be aware of the location of the nearest fire exit. If you require assistance during an evacuation, please let our reception team know on your checking day.

A tray charge of £5 for dining (or £3 for drinks) will be added to your final bill, payable at the point of check-out.

Please ring reception to place your order by pressing '0'

View all menus here


Monday to Friday 7.00am – 10.0am / Saturday & Sunday 8.00am – 10.00am

Please place your breakfast order for ROOM SERVICE ONLY the night before by 9pm with our reception team.



Served from 12.00pm - 9.30pm



Monday to Saturday 3.00pm - 5.30pm / Sundays 3.30pm - 5.30pm



Lunch is served Monday to Sunday 12pm - 2.30pm

Evening dinner is served Monday to Saturdays 5.30pm - 9.30pm & Sundays 6pm - 9pm

May be ordered from reception the night before and they are charged for at the standard price.

Are located on the lower ground floor of the hotel & can be used free of charge for hotel guests.  Opens from 9am – 9pm.

You may park in any of the car parking areas around the hotel.  We cannot accept any responsibility for any loss or damage caused to vehicles whilst parked here.

2 electric car charging points are situated at the rear of the hotel.  Perfect for charging your vehicle ready for the next part of your journey. 

To start your charge, simply plug in your vehicle, scan the QR code with your phone and choose to charge your vehicle in full or set a budget. 

Our charges are set to a fixed price of £0.40/kWh with no additional fees.

Choose to pay with Google Pay, Apple Pay, Credit card, team wallet or charge key via the website.

The chargers are situated at the rear of the hotel directly outside of some of our lower-ground rooms.  Our lower ground rooms have French doors and direct access to the car park. 

The hotel honours Cash payments, Visa, Delta, Electron, Mastercard, Solo, UK Maestro and American Express cards. We do not accept Bank or Postal Cheques.

Please use the laundry bag supplied in the wardrobe & for the next day service

this must be handed in at Reception before 9.30PM the night before.

No service Sundays and Public Holidays.


Gentlemen     Price
Shirt on hanger  
Shirt folded         £2.50
Socks (per pair)  £0.50
Vest   £0.50
Undershorts  £1.00
Pyjamas                              £3.00
Polo Shirt       £3.00
Jeans / Jogging pants  £3.15
Slacks / Shorts £3.15


Ladies Price
Blouse / Shirt   £2.50
Dress    £3.00
Nightdress                     £3.00
Slip      £2.50
Panty/Brassiere (each item) £1.00
Jeans / Slacks            £3.15
Tights (woollen) or leggings £1.95
Socks (per pair) £0.50

It is assumed articles will be easy wash & care.

The hotel will not be held responsible for shrinking or discolouration of material.

Our count must be accepted.

A limited number of cots and highchairs are available in the hotel. 

Please ask at reception for details

Ice can be requested from reception.

Please contact reception for information about our conference facilities.

A map and a list of local attractions are available from the hotel reception; please ask the reception team for more details.  A list of local attractions can also be found here

Shoe polish, sewing, dental, vanity kit and shaving kits are available

from hotel reception at a charge of £1.00 per item.

We respectfully request that all guests take note of our NON-SMOKING policy in our hotel bedrooms. Failure to observe this will result in an additional charge of £50.00.

Should we find that any of our fabrics and furnishings have been defaced during your stay, this will also incur an additional charge of a minimum of £50.00.

Food Service Times

  • Breakfast: Monday to Friday 7am - 10am / Saturday & Sunday 8am - 10am
  • Tea, Coffee & Cake: Monday to Sunday 10am - 9pm
  • Lunch: Monday to Saturday 12pm - 5.30pm
  • Afternoon Tea: Monday to Sunday 3pm - 5pm
  • Sunday Lunch: Sundays Only 12pm - 2.30pm
  • Dinner: Monday to Sunday 5:30pm - 9.30pm
  • Drinks: Monday to Sunday 10am to 10pm

Takeaway is available alongside the main food service times.

To order a takeaway, please call us on 01558 823431.

Get in Touch

Our friendly and helpful team are waiting to answer any queries you may have or take your booking. 

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