Access Statement

The Plough Hotel and Restaurant welcomes people with disabilities and has developed the Access Statement to address some of the more common issues that disabled people face. 

Upper and Lower Car Parks
The Plough Inn Hotel has 2 designated disabled parking spaces in the upper car park, directly outside Reception. The upper car park is on a level surface. Lower car park is accessed by a sloping drive. The car parks are well lit at night. 

Main Entrance 
There are no steps to the main entrance. Single leaf door opening is 860mm. 

Reception 
Reception staffed from 7AM to 11PM. By phone night porter for assistance from 11PM to 7AM. No lowered section to Reception desk for wheelchair access. Clipboard available as alternative. No Induction Loop System at present. Seating available in area directly opposite Reception. Alternative location for checking-in procedure if required. 

Room service available during Restaurant opening hours: 

  
Mon – Sat 7:30AM – 9:30 AM; 11:30AM – 2:30PM; 5:00PM – 9:30PM 
Sun 8:00AM – 10AM; 12PM – 2:30PM; 6:00PM – 9:30PM. 

Bedrooms 
There are 5 ground floor bedrooms available including 1 adapted wheelchair accessible room. Single leaf door opening is 780mm. Doors have lever action handles and all locks are key card operated. Good colour contrasting within bedrooms and bathrooms. Flooring is fixed and slip resistant in bedrooms and bathrooms. Lever handle taps in accessible bathroom. Wet shower room and hand rails in accessible bathroom. Shower room seat available in accessible bathroom. Shower head is height adjustable. Rooms have televisions operated by remote control and also have satellite facility. All rooms have telephone and free wifi internet access. Light switches located at a height of 900mm. Power points located at a height of 800mm. Bedside lamps provided. 

Audible fire alarms only and ‘Please contact Reception staff’ if specific emergency arrangements are required. No handrails in corridors leading to bedrooms. 

Public Access - Lounge, Bar & Restaurant 
There are no steps into these areas. Range of seating available including chairs with arms. Lighting adjustable as required. Special dietary requirements catered for with advance notification. Waiter / waitress service in the Bar and Restaurant. 

Public Toilets 
Ladies and Gents doors have single leaf door opening of 760mm. Ladies toilets have disabled cubicle with hand rails and size of 1600 x 1600mm. Gents toilets have single toilet cubicle only. 

Conference Facilities 
Conference and function rooms are located on ground and first floors. No Induction Loop System currently fitted. 

General 
Staff available to assist wherever possible if and when required – Please ask. 

Assistance – Guide dogs are welcome. 

Future Plans 
The Plough Inn Hotel is continually looking to improve and update its facilities for all guests. Plans are in place to have disabled toilets in the public areas accessible for ladies and gents. The Plough Inn welcomes any comments and suggestions that guests may have in which will help them to make their stay more enjoyable and accessible.